Billing and Collections Manager

POSITION SUMMARY:  Our client, a rapidly growing company, is seeking a Billing and Collections Manager to join their organization. This role is ideal for someone who is inspired by an ever-changing, dynamic business environment who wants to be both a contributor and problem solver.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manage the Cash Applications and Accounts Receivable (Billing & Collections) Teams.
• Review invoices, credit memos, and appropriate coding.
• Address billing and invoicing issues.
• Facilitate weekly collection runs to maximize capital.
• Respond to external and internal customers with billing and accounts receivable inquiries.
• Develop, implement, and maintain processes and procedures relating to Accounts Receivable.
• Manage monthly close functions.
• Reconcile AR ledgers and designated accounts.
• Analyze AR aging on a periodic basis.
• Provide a weekly report on aged receivables balances.
• Prepare monthly bad debt reserve analysis and assist in preparation of the quarterly adjustments.
• Actively manage capital management metrics (DSO, aged balances) and report to management.
• Develop and provide relevant insights for internal finance business partners.
• Monitor Billing and Collections team KPIs.
• Manage and motivate direct reports including job performance factors such as quality, efficiency, and teamwork to foster cooperation and improvement.
• Develop employees by providing on-the-job training, creating a development plan, rotating jobs, etc.
• Create processes and documents as needed including back fill and cross training plans.
• Proactively identify opportunities for change which support business objectives and improve the client experience.
• Initiate or collaborate to drive process improvements for efficiency, quality, and/or compliance.
• Proactively identify work automation opportunities to ensure scalability.
• Support annual audits and other internal control measures as needed.
• Other duties as assigned.

POSITION QUALIFICATIONS:

• Bachelor’s degree in accounting required.
• Minimum 8 years of accounting experience; accounts receivable experience a plus.
• Solid knowledge of general accounting principles and procedures.
• Intellectual curiosity with the flexibility to excel in a fast-paced, dynamic environment.
• Strong results orientation with superb integrity and honesty.
• Demonstrated leadership capacity including motivating and unifying teams.
• Highly analytical and detail oriented with the ability to prioritize competing responsibilities.
• Excellent administrative, organizational, and communication skills to understand and address business and leadership needs.
• Strong technical experience with advanced software skills including Microsoft Office (Excel, PowerPoint); NetSuite preferred.